Effective Date: September 13, 2023
Collection of personal Information
This privacy policy explains in detail how our website, https://anniedeschesnes.ca, collects, uses, and secures your personal information when you visit it. Your privacy is a priority for us, and we are committed to protecting your data in accordance with our principles and the Quebec Law 25.
Our privacy commitment
At Coeur éléphant, we place great importance on your privacy and are fully committed to protecting your personal information in accordance with applicable laws. This privacy policy describes how we collect, use, and secure your data when you browse our website.
By using our website, you agree to the terms outlined in this policy.
Data collection
We want to transparently inform you about how we collect your data. Here’s how we proceed:
Calendly Integrated into the Site: Our website integrates Calendly, an online appointment scheduling service, to facilitate booking appointments with our team. When you use Calendly to schedule an appointment, you may provide information such as your first name, last name, phone number, and email address directly within the integrated Calendly interface on our website. This information is necessary to organize and confirm your appointment. It’s important to note that when you use Calendly to schedule an appointment, your personal data is collected and processed by Calendly in accordance with its own privacy policy. Calendly acts as a service provider for appointment management, and the information you provide is not directly transmitted to our website. We encourage you to review Calendly’s privacy policy to understand how your data is collected, used, and protected by this platform.
Ebook download and newsletter: In exchange for downloading our ebooks, we collect your name and email address. This allows us to send you the ebook and personalize our communication with you. It also subscribes you to our newsletter.
Member area: If you use our member area, we collect information such as your name, email address, order history, and customer information. This data is necessary to provide you with access to video courses from Vimeo, your order history, and to enhance your experience on our site.
Contact form: When you use our contact form, we collect information such as your name, email address, and message. This enables us to respond to your inquiries and personalize our communication with you.
Video content from external platforms: Our site contains videos from external platforms such as YouTube, Facebook Watch, Vimeo, and others. When you view these videos, the respective platforms may collect data in accordance with their own privacy policies. We do not control the data collection performed by these platforms.
Online store with Stripe Payment: Our site includes an online store where you can make purchases using Stripe as the payment method. To process your orders, we collect information such as your name, shipping address, billing address, and payment information. This data is necessary to process your purchases and improve your shopping experience.
Social media links: Our site includes links to our profiles on social media platforms such as YouTube, Facebook, Instagram, and TikTok. When you click on these links, you are redirected to these platforms. Please note that their privacy policy applies when you leave our site.
Use of Google Analytics: We use Google Analytics to collect anonymous data on how you interact with our website. Google Analytics helps us understand how visitors navigate our site, which pages are the most popular, and how to improve the overall user experience. The information collected by Google Analytics is anonymous and does not contain any personally identifiable information. We use this data solely for analysis and improvement of our website. You can learn more about how Google Analytics collects and processes data by reviewing Google’s privacy policy.
Use of Google reCAPTCHA: We use Google reCAPTCHA to protect our website from fraudulent activities and abuses. reCAPTCHA may collect information about your online behavior, such as mouse movements and interactions with website elements, to determine if you are a legitimate user. This technology is used to prevent malicious activities on our website, but the data collected by reCAPTCHA is typically anonymous and does not contain personally identifiable information. You can learn more about how reCAPTCHA collects and processes data by reviewing Google’s privacy policy.
Use of personal Information
The personal information we collect is used for the following purposes:
- Providing our services to you.
- Informing you about our activities.
- Enhancing and processing your purchases.
- Responding to your inquiries.
- Personalizing your experience on our website.
- Improving our service offerings.
We use the reservation information collected via Calendly or contact forms to schedule appointments with you and efficiently provide our services.
Data retention period
We retain collected data for variable periods, depending on its usefulness and nature. Security measures are in place to protect this data. We retain it for as long as necessary to provide our services and enhance your experience.
Security of personal information
We take appropriate security measures to protect your data against unauthorized access, disclosure, or destruction. However, no method of electronic transmission or storage is entirely secure, and there is some degree of risk when transmitting personal information over the Internet.
Use of Cookies
We use cookies to improve your user experience. To learn more, please refer to our Cookie Policy.
Sharing of personal information
We do not share your personal information with third parties, except in the following cases:
– When necessary to provide our services.
– When required by law or in response to a legal request.
– To protect our rights, our security, or that of others.
This Privacy Policy is provided for informational purposes only and does not constitute a legally binding document. Consult a legal professional for specific legal advice on data privacy matters.
Legal notice for Quebec and Canada
If you reside in Canada, you have rights regarding your personal data under Quebec and Canadian data protection laws. You have the right to access, correct, and delete your data if necessary.
Consent
By using our website, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.
Responsibility and legal information
Website Hosting: GoDaddy
Website Development and Maintenance: Marie-Hélène Archambault, Conceptions Web Archambault Inc.
Company Data Controller: Annie Deschesnes,info@anniedeschesnes.ca
Contact Information
Company Name: Coeur éléphant
Company Address:
Company Phone: 450-559-7926
Company Email: info@anniedeschesnes.ca
Updates to the Privacy Policy
We reserve the right to update this privacy policy to reflect changes in our data collection and usage practices. The date of the last update will be indicated at the top of this page. We encourage you to regularly review this policy to stay informed of any modifications.
